Cash App Locked my account? How to Unlock My Cash App Account?

If your Cash App account locked; there might be several reasons behind it. Generally, Cash App closes the account if there is any violation of terms of services, unusual activity, suspicious actions and fraudulent activity, etc. It depends on the circumstances; the Cash App locked account temporarily or permanently. The users can get access if they follow the proper procedure to open an old account.

Cash App Locked my account

The users must be well conversant with the Cash App lets people send or receive money instantly. Users can also enable direct deposit to receive salary checks or Government stimulus checks directly on the Cash App. However, things change drastically if you don’t follow the prescribed rules.

Suppose any activity supports the Cash App policy, the Cash App blocks or suspends the account. In that case, you will not be logged in to your Cash App account. So now, you can’t use the wallet despite having money.

You need to follow a specific mechanism to solve this issue. We will discuss further in this article below what should be the course of action once the account your Cash App account locked out.

Why Cash App locked my account?

If you are using Cash App for online fund transfers or receiving payment, you must know the terms of the services. What are the main reasons behind the ‘Cash App account locked with money’? Check the following reasons that lead to account suspension or deactivation:

  • Account verification failed due to the non-availability of supportive documents.
  • Using VPN to hide the location or identity
  • Sharing incorrect SSN or other government ID proof.
  • Indulging in any unusual or illicit activity directly or indirectly
  • Repeated login attempt with incorrect user ID and password.
  • Fund transfer or suspiciously receiving payments.
  • Violation of Cash App terms of services.
  • Receiving payment from unauthorized Cash App users.

Cash App locked my account due to suspicious activity? Here’s what to do?

If you’ve noticed that your Cash App account locked because of suspected or unauthorized activity, you’re not alone. Fortunately, there’s a simple solution to this problem. While you can’t unlock your account instantly, you can request a review from the Cash App executives.

They will contact you via email to discuss your case and may ask for additional details, such as your social security number. You’ll then be sent a verification form via email. This verification process takes 24 to 48 hours, depending on the circumstances. Once the verification process is complete, you can proceed to make payments.

Moreover, it is important to know why Cash App account locked for suspicious activities. There are other reasons as well, such as misunderstanding or fraud.  

Here are some of the possibilities behind a locked Cash App account and tips to avoid this problem:

  • If you’ve been logged out of your Cash App account, you may have hacked. You must take required steps to prevent your account from being compromised.

  • Don’t make any kind of fraudulent transactions from your Cash App account. Make sure that you don’t attempt to send money to an unknown user.

  • Cash App locked users account when it finds any kind of suspicious and fraudulent activities by users. So you should never violate the terms and users policies of the Cash App.

  • In some cases, a Cash App account temporarily locked due to unusual activity. The most common reason is that you forgot your login credentials. When you cannot recalls the login details of your Cash App account, so instead of entering the incorrect credentials you must reset the password and then access your account.

  • Make sure you’ve kept track of all changes to your account, and if you’ve been locked out for more than 30 days, you should contact the Cash App support team. They will send you instructions on how to unlock your account. In the meantime, you can use the tips outlined in this article to get back into your account.

Cash App – why my account been temporarily locked?

When logging into your Cash App account, you might find that your Cash App account temporarily locked. To recover your account, you need to follow a few steps.  First, you should contact customer support. You can do this by clicking on the Help menu at the bottom of the screen. Once you have done this, you will receive an estimate of the time it will take to reopen your account. Generally, this process takes between 24 and 48 hours, and may require that you provide a new phone number or social security number. You can also refer to the official help section of Cash App to learn more about how to regain access to your account.

Cash App’s policies are strict about fraudulent activity. If you violate these policies, your account will be temporarily locked. But fortunately, there are ways to unlock your account and get your money back. Thankfully, Cash App provides instructions for how to unlock your account and restore it if you need to. If you’re Cash App account locked out for any reason, don’t worry! You’ll be able to recover your money and continue using Cash App.

Cash App locked for 24 Hours- How to unlock it now?

When the Cash App account locked for 24 hours, it is a big inconvenience, but it is possible to withdraw your money again. To do so, you must sign in to your Apple ID account or have a bank account linked to your mobile phone. You can request an unlock code if you don’t have an Apple ID. Unlocking your Cash App will take a few days. After 24 hours, you can access your money through a new account.

  • Sign in to your bank’s mobile app to open a Cash account.
  • From the Home page, select the Banking tab.
  • Tap the “Cash Balance” icon. You will be redirected to the Cash Balance page, where you can view the available funds.
  • To withdraw funds, tap the Cash Out button.
  • The default amount is your current balance, but you can input any amount you like.
  • After entering the amount, tap the “Cash Out” button.

How to unlock Cash App account?

The users can unlock the Cash app account after following the prescribed procedure. First, you must be aware that you must create a new Cash App Account to get your old account back. You can follow the instructions below to get access to your locked account:

  • Download the Cash App and tap on the sign-up button.
  • Enter the mobile number or e-mail ID and follow the prompts.
  • Provide full name, date of birth, mailing address and last four digits of the SSN.
  • Link the same debit card linked with the locked Cash App account.
  • Now, go to the Support tab and submit the query regarding your locked account.
  • The support team will revert you and may ask some additional questions to verify your identity.
  • You need to answer every question carefully with correct facts.
  • If Cash App satisfy with your submission, your old account and a new account will merge.
  • Now, you can access your locked account. Use your fund for payments or transfer the same.

How to recover a locked Cash App Account?

You can follow the steps mentioned below to recover the Cash App account:-

  • Open Cash App on your phone.
  • Click on the Sign In link.
  • Enter the mobile number or e-mail Id registered with the account.
  • Now, enter the code received on the phone or by e-mail.
  • You need to follow the step-by-step prompts.
  • However, if this method does not work, you need to create a separate account and approach customer support, as discussed above.


Cash App monitors the users’ activity, whether it is the transfer of money or receiving payments. There is a strong security tool that keeps a close watch on every transaction that takes place on Cash App. Everyone should follow the prescribed terms and conditions.

Cash App may lock or suspend the account temporarily or permanently based on the severity of the violation. However, Cash App gives a chance to recover the account. Therefore, users can get access back as per the guidelines given above. Contact customer support to get help in this regard.


Q1: How can I unfreeze the Cash App account?
You can unfreeze your locked Cash App account. Contact customer support from another Cash App account and request to activate the old account. The support team will ask you questions regarding the locked account. Submit your response correctly and unlock the account.

Q2: Can I temporarily lock my Cash App account?
No, no such option exists to deactivate or temporarily lock the account. However, if you want to delete your account permanently, you can do it.

Q3: How long does it take to unlock Cash App Account?
Once you contact customer support regarding opening a locked account, it will take some time to explain the matter. However, the support team takes at least 24 to 48 hours to unlock the account after the due process of verification.

Q4: Why did Cash App won’t unlock my account?
If there is a serious violation of Cash App’s terms of service, then Cash App deactivates your account permanently. If Cash App won’t unlock your account, it means your account violated the prescribed rules.