The users of the Cash App can resolve every issue that they face during fund transfer or receiving payments. It is well established that the Cash App enables users to enjoy different payment services like sending money, receiving payment and withdrawing cash, etc. Apart from common issues like payment pending or transfer failed, one may face errors like cash app account closed for violation of terms of service.
Generally, Cash App does not close the account of the users without any solid reason. If there is any serious violation of Cash App policy, then the users may face ‘Cash App account violation of terms of service’. Sometimes, it became quite tough to resolve such issues.
Struggling to find a solution, here you will find the possible solution to how you can overcome such a situation. Thankfully, Cash App allows users to address every problem with ease. Read all the information carefully and get access back to your closed Cash App Account Closed.
Why Cash App Closed My Account for Violation of Terms of Service?
First of all, you need to understand the reasons behind the ‘Cash App account violation of terms of service’ issue. Cash App won’t close the account without any valid reason. Hence, there shall be a valid reason for the account closed on Cash App.
If there is any violation of the terms of services, Cash App may close the account of users. Users can contact customer service to reopen the Cash App account.
To find the causes that lead to the ‘account being closed for violation of policy, one must go through the following information. The main reasons behind the Cash app account being closed, have been discussed below.
- Identity Verification
Although, Cash App enables users to make a transfer of $250 in a week and receive $1000 in 30 days without identity verification. But, if someone tries to find ways to send money beyond the prescribed limit through illegal means, it will be considered spamming. The Cash App closes the account for such a violation.
Hence, if you are willing to send or receive money beyond the current Cash App limit, go through the identity verification process. One needs to provide the full name, DOB, and last four digits of the SSN to verify the account.
- Submission of Invalid Documents
If Cash App found that the documents submitted by the user are not valid and the user mislead the Cash App. Then, the Cash App may take such a harsh action and the account may get close.
Therefore, you must provide accurate and original documents, which are valid, to validate your account. Otherwise, you may face issues.
- A non-Resident of US/UK
Residents of the US and UK are eligible to access the services of the Cash App. It may be possible that a non-US/UK resident is using VPN or any other means to use Cash App. It is a total violation of Cash App’s terms of services. Hence, the account will be closed in the future.
Hence, if you are not a valid citizen of the US/UK, don’t register yourself on Cash App.
- Unusual Activity
Cash App strictly disapproves every attempt of scam or fraudulent activity. If there is any illegal or unlawful activity that happens with your account, it will lead to the account being closed on Cash App. It does not matter whether the violations happen accidentally or willingly. Once Cash App notices something unusual, it may lead to suspension of the account.
To avoid such an issue, one should be careful while transferring or receiving payments from an unknown person. Do not open suspicious web links offering huge rewards, it may an attempt to fraud you.
- Minor Account Holders
To run a Cash App account, one must be at least 13 years old. If you are below 13 and running a Cash App account, the Cash app will close your account.
However, you can run the Cash App account of your parents for sending or receiving payments.
- Too Many Failed Login Attempts
Sometimes, users forget their Cash App password or login credentials. If you are trying to login into your account and there are too many failed attempts, the Cash App may block or close your account.
Therefore, if you forgot your password then do not try to login again and again. Simply reset the password and get access to your account.
How to Fix Cash App Account Closed for Violation of Terms of Service?
The users can fix the error of Cash App account closed for violation of policy as per the following guidelines:
- Register with your valid E-mail or Phone Number
Unable to access the account on Cash App, try the following steps to log in to your account. Use the e-mail ID or phone number registered with your Cash App account as per the instructions below:
- Open Cash App and tap on the ‘Sign In’ button.
- Enter your E-mail ID or Phone number.
- Now, enter the code received on the e-mail or phone number to open the account.
If you are still finding it difficult to open your closed account, try another way to open the account.
- Contact Cash App Support
Generally, once the Cash App account gets closed, the users need to contact the Cash App support. To reach out to Cash App support, open a new cash app account.
Link the same debit card which was linked with the previous account. After creating the account, go to the Support tab and click on it. Now, send your concerns to the support team, and you will receive a message from the customer service in your email. They may ask you for some information related to your previous account.
Submit your answers carefully. Once the Cash App is satisfied with your answers, your new and previous accounts will be merged. Once you get access to the closed cash App account, you can withdraw your Cash App money to another account or bank account.
The possible reasons for Cash App ‘account closed violation of terms of service’ have been explained in detail above. Users can fix the issues on Cash App. One needs to follow some specific steps to recover an old Cash App account.
Always use Cash App as per the approved policy, and unfortunately, if your account is closed, don’t panic. Simply connect with cash app support and follow the instructions to recover your account.